If your route has stopped provding Wi-Fi, there could be a simple fix.
Look for a Wi-Fi button on the router, which will usually be near the LED's.
There are potentially THREE different models of router you may have, but they all have the same button to activate the Wi-Fi
If the WIRELESS LED is not lit / flashing, it is not enabled.
To enable it, simply hold down the WIRELESS button for 5 seconds, and the LED will light up GREEN, and the wifi name will begin to appear as available in device connection lists.
If you continue to experience issues, please raise a customer support ticket for assistance.