How to add departments to CallSwitchOne : Knowledgebase

How do I add users to a department on CallSwitch One? Print

Modified on: Wed, 26 Jun, 2024 at 10:50 AM

To add users to a department go to the Voice Tab, select Users then Departments.

Click Create Department

Add a Department Name

Add a Description (optional)

Select the users you wish to add to the department

Then click save changes

Once users have been added to Department(s) they will be visible on the SIP User Details tab and in the CallSwitch One Application

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