Knowledgebase

Hunt Groups & Departments 2

• How do I create a hunt group?
• How do I add users to a department on CallSwitch One?

Integrations 3

• Integrations How do I configure Microsoft Azure Blob Storage?
• How does the Big Query integration use my data?
• How do I integrate Vincere CRM with CallSwitch One

My Account - Portal Access 2

• How do I create additional logins for the CallSwitch One Dashboard?
• How do I change my profile picture?

Phone Numbers 1

• How do I create a phonebook on CallSwitch One?

Routing 3

• How do I add time diaries on CallSwitch One?
• How do I add Message Routes on CallSwitch One?
• What is a call route?

Voicemail 1

• How do I configure a Mailbox on CallSwitch One?

VoIP 2

• What is VoIP?
• How do I set custom short codes on CallSwitch One?

VoIP Calls 1

• What is Call Feedback?

VoIP Phones 5

• How do I provision a phone?
• How do I setup Hot Desking?
• How do I add BLF Keys for individual users?
• How do users configure their own line keys via the CallSwitch One Application?
• Which desk phones are compatible with CallSwitch One?