Desktop IPECS Handset Quick Guides

Call Waiting
If you are on a call, Call Waiting alerts you when another call comes in. You hear a beep tone over the active conversation. The LED on the Hold button ...
Wed, 30 Mar, 2022 at 9:23 AM
Call Camp
If you reach a busy extension, you can camp on to the extension until that user answers.  While camped, you will be on hold until the call is answered. Yo...
Wed, 30 Mar, 2022 at 9:24 AM
Direct Voicemail Transfer
You can transfer a call directly to another extension's voicemail. The caller will hear the extension's voice mailbox greeting and can record a mes...
Wed, 30 Mar, 2022 at 9:24 AM
Dial By Name
You can dial a call directly after selecting a name from the iPECS directory, which lists all of the iPECS extensions. Related Articles Dial by Name...
Wed, 30 Mar, 2022 at 9:25 AM
Company Directory
You company directory offers a variety of ways to make a call: Station speed dials that you create yourself. Group speed dials that can be used by all o...
Wed, 30 Mar, 2022 at 9:26 AM
Do Not Disturb (DND)
While in Do Not Disturb (DND) mode, incoming calls do not ring your phone, but instead go to your voicemail or call forwarding location, and the LED on the...
Wed, 30 Mar, 2022 at 9:27 AM
Feature Codes
Feature codes let you quickly access a variety of features on your phone. If you are on a call, press the TRANS softkey or the Transfer button, and then ...
Wed, 30 Mar, 2022 at 2:44 PM
Group Speed Dials
Group speed dials are available all members of a group, and are set up by your iPECS administrator.  (Your administrator may also create system speed dials...
Wed, 30 Mar, 2022 at 9:38 AM
Using a headset
Connect your headset to the headset port on the bottom of your iPECS phone. In Headset mode, pressing the Speaker button sends audio to the headset instead...
Wed, 30 Mar, 2022 at 9:38 AM
Placing a call on hold
To place a call on hold, press the Hold button. To return to the call, press the Hold button again. Related Articles Call Waiting Feature Button...
Wed, 30 Mar, 2022 at 9:38 AM