Desktop IPECS Handset Quick Guides

Hot Desk
Hot Desk lets your log in and out of an extension, rather then having a fixed phone extension. This is useful in a call centre environment where a desk can...
Wed, 30 Mar, 2022 at 9:39 AM
Mute
While a call is muted, the other party cannot hear you, but you can hear them. Mute the active call Press the Mute button. The LED on the Mute button li...
Wed, 30 Mar, 2022 at 9:39 AM
Paging
Extensions are grouped into “zones” to receive announcements via paging.  You can send pages to any or all of the internal page zones defined in the system...
Wed, 30 Mar, 2022 at 9:39 AM
Call Recording
Important! Check applicable laws in your area before recording calls. Call recordings are saved in your voice mailbox. Start automatic call recording bef...
Wed, 30 Mar, 2022 at 9:40 AM
Redial
Press the RIGHT directional button and then press the REDIAL softkey to automatically place a call to the last number you dialled. Related Articles ...
Wed, 30 Mar, 2022 at 9:40 AM
Speakerphone
Put a call on speakerphone Press the Speaker button. Hang up the handset. Take a call off speakerphone Pick up the handset. NOTE: When changing ...
Wed, 30 Mar, 2022 at 9:41 AM
Speed Dials
The Speed button on your phone only works with station speed dials that you create on your phone. You can create up to 100 station speed dials. as describe...
Wed, 30 Mar, 2022 at 9:42 AM
System Speed Dials
Your iPECS administrator may create system speed dials that are available all iPECS users.  (Your administrator may also create group speed dials that are ...
Wed, 30 Mar, 2022 at 9:42 AM
Transferring Calls
When you  transfer a call to another iPECS extension, you can announce the call by speaking with the receiving participant before completing the transfer, ...
Wed, 30 Mar, 2022 at 9:43 AM
Voicemail
You'll know when you receive a new voice message in a variety of ways. All of these indicators will turn off when you have listened to all new voice me...
Wed, 30 Mar, 2022 at 9:43 AM