Knowledgebase

To begin, you need to Download the IPECS One app from the Play Store. When you first run the app, it should ask you to TURN OFF battery optimisation. ...

Once installed, before you can log on, you need to click the COG in the top right-hand corner and make sure you type the supplied IPECS One URL into the req...

From this menu pictured above, you can see your name, extension number and a range of options. Tap on the arrow under your extension number and ...

There will be occasions where you may prefer to move from a chat to a phone call. This can be done quickly, without even leaving the chat. To do thi...

To start an ad hoc conference call, start a call as normal. Once the call is started, you can click the PARTICIPANT button to see the call particip...

Starting on the home screen, in the bottom right-hand corner of the screen is the chat icon. This will list any of the historical chats that you ha...