Knowledgebase

The Manager portal is where you configure all aspects of your system. These settings include:- • Company     • Company Details     • Line Settings...

Launch the IPECS Manager Portal Your iPECS administrator will provide you with your iPECS  user ID and initial password to use to log in to the User Portal...

You can configure any of the settings relating your Company on this page. Language The default language for your service will be English. If you...

You can configure settings relating to your lines on this page. TRUNK CHANNEL > Trunk Channel Setting: Select the INPUT & OUTPUT typ...

You can change the time schedule your system uses on this page. Add a New schedule - Click the ADD button Adding a new Schedule Type a Sched...

For all intents and purposes, this is more like call ALLOWING as this is what you are actually doing with this menu.  You are PERMITTING calls to a spec...

In this section, you can set how the system behaves for each SITE. If you click on one of your sites, you will be able to change the Site Name, Out...

In this section, you can change the behaviour of your system when it is on hold (music on hold) and the timings of the in call features such as hold, transf...

Here you can create a directory of all useful numbers within your organisation. As there is already an internal directory, this one should be used for s...

There are many features that can be used by dialling a FEATURE CODE. Below is a list of which feature codes are available:- Feature Name  -  Feature...